Fully Promoted Davie Refund Policy
Timeframe for Refunds
Customers have 7 days from the date the order is received to request a refund.
Eligible Products for Refund
All items are available for refunds under the condition that artwork has not been approved. A full refund is available exclusively for promotional products and marketing materials. For customized apparel, there is a restocking fee of 20% if items are to be returned back to the manufacturer. Please be aware that orders can only be cancelled and refunded if items have not yet been approved for production.
Non-Refundable Products
Customized products, including but not limited to t-shirts, hats, and other items that are embroidered or screen printed with customer-provided designs, are not eligible for refunds. These items are considered personalized and cannot be reused or resold, making them non-refundable.
Exception for Quality Issues
If there is a quality issue with any non-refundable item, customers may submit a reprint request. To initiate this process, the affected items must be shipped back to Fully Promoted Davie. Reprint requests are subject to approval by a Fully Promoted Davie Quality Specialist to ensure that your order qualifies for a reprint.